Frequently Asked Questions
What is The Business Shift?
The Business Shift is an easy-to-use and integrate software platform that works to increase performance in all areas of business. It's a central hub that houses your critical data – from employee scheduling to team trainings to labor costs to product inventory to budgeting and even a chat function – and provides a simple, customizable report based off these areas enabling you to make efficient, data-informed decisions that ultimately support the bottom line.
Why should I implement The Business Shift into my operations?
The Business Shift was created to streamline end-to-end operations and provide increased control over all decisions and activities. It helps deliver consistent customer service, internal alignment and accurate forecasting, all while ultimately improving overall business results.
Does the platform only work for restaurants?
Nope! Given our background, we first started in the restaurant industry, but have since expanded. The platform is industry-agnostic and intended for any type of operation from restaurants to retail to hospitality to healthcare, and the list goes on and on.
What other tools can be integrated with The Business Shift?
Our platform is integrated with an open API feature, meaning any new or existing tool used for your business operations can be connected.
How many employees can access the platform with a single subscription?
One subscription comes with unlimited logins, so as many or as little team members as desired can access the platform. The account holder, or administrator, also has the ability to assign specific roles and viewing privileges to individual employees.
Can I request a demo?
Absolutely. Just fill out our contact form or email information@tbshift.com and we'll be happy to get something scheduled.
How do I subscribe?
You can purchase a subscription via our “Pricing” tab or email information@tbshift.com. Our team members will work with you to identify the best solution for your business.
How do I access the platform?
The Business Shift is web-based, with both an Android and iOS app in development, meaning it can be accessed from any computer, tablet or smartphone, whenever or wherever.
What does the integration process look like?
It’s simple! Once purchased, you’ll receive an email with a step-by-step guide on how to implement the platform into your operations. All you need is an email address and the rest is seamless.
What do I do if I need support once I purchase a subscription?
Each subscription comes with a dedicated account representative that will be with you every step of the way. You can also always email information@tbshift.com and a team member will get back to you within a few hours.
Can I cancel my subscription?
Of course! We pride ourselves in our customer service and satisfaction. You have up to 30 days to cancel your subscription free of charge. In order to cancel, please email information@tbshift.com with the subject “Cancelation” and we will get this taken care of right away.
How can I work for or partner with your company?
We are rapidly growing and always looking for great people to work and partner with. Reach out to our recruiting team at recruiting@tbshift.com for more information on available positions and opportunities.